--- title: 'Acronis Backup Cloud' url: 'https://faq.servetheworld.net/myserve/en/acronis-backup-cloud' markdown: 'https://faq.servetheworld.net/myserve/en/acronis-backup-cloud.md' lang: en date: '2026-09-17' description: 'Activate your Acronis Backup account Log in to your Acronis Backup account Install the Acronis Backup agent Create and enable a backup plan Change backup plan Update the Acronis Backup agent Uninstall the Acronis Backup agent Restore files Restore server File systems and limitations Upgrade Acronis…' taxonomy: category: - docs --- [](#)- [Norsk](https://faq.servetheworld.net/myserve/no/acronis-backup-cloud) - [English](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud) [ STW Knowledge Base ](https://faq.servetheworld.net/myserve/en) Acronis Backup Cloud # Acronis Backup Cloud [Activate your Acronis Backup account](#aktiver-konto) [Log in to your Acronis Backup account](#innlogging) [Install the Acronis Backup agent](#installasjon-linux) [Create and enable a backup plan](#acronis-enable-protection) [Change backup plan](#acronis-change-plan-settings) [Update the Acronis Backup agent](#acronis-agent-oppdatering) [Uninstall the Acronis Backup agent](#avinstallere-agent) [Restore files](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/acronis-restore-data) [Restore server](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/acronis-gjenopprette-server) [File systems and limitations](#filsystemer) [Upgrade Acronis Backup Cloud](#oppgraderacroniscloud) #### Activate your Acronis Backup account Before you can start backing up with Acronis Backup Cloud, the user account must be activated and you must set a password for the account. This is done by clicking a link in an email sent to the administrative contact for the customer relationship. Do you need a new activation link? Log in to Go to **Products** Click **My Products** Click **Manage** on the Acronis Backup service Click "**Resend activation link**" 1. Click **Activate Account** in the email. 2. Set a unique password for your Acronis Backup Cloud user account 3. You can now [log in to the Acronis Backup account](#innlogging) 4. The next step is [installing the backup agent](#installasjon-linux) | | | |---|---| | [![](https://faq.servetheworld.net/myserve/images/7/3/6/1/b/7361b842def227ee55698715fe81d010e08fbc54-baasactivate01.png)](https://faq.servetheworld.net/myserve/images/d/e/d/8/5/ded85c9a6890b50cf264176492f1baa9c117e550-baasactivate01.png) | [![](https://faq.servetheworld.net/myserve/images/6/e/5/0/b/6e50b87c2725217324c8aa6dd3d4b3cea454844f-baasactivate02.png)](https://faq.servetheworld.net/myserve/images/1/a/9/3/b/1a93bfdfc57187cc9a9af7074782d81e7fd90112-baasactivate02.png) | #### Log in to the Acronis Backup account Log in via Click **Products** Click **My Products** Click **Manage** on the Acronis Backup service Click **Go to Cloud Console/Gå til sky konsoll** Click **Manage Service/Adminstrer tjeneste** ##### Alternative login Log in directly at *Requires the username and password created when the service was activated, see [Activate service](#aktiver-konto)* [![](https://faq.servetheworld.net/myserve/images/4/6/a/4/2/46a422896d480fbc1f6a9b80a6d45cd3a18c79bb-webgui.png)](https://faq.servetheworld.net/myserve/images/e/b/2/5/6/eb25627c6dd806d92c54a3b202a70518ac95d741-webgui.png) #### Install the backup agent - [Linux](#ba80f3ecb50) - [Windows](#ba80f3ecb51) - [Plesk (Linux)](#ba80f3ecb52) ##### **Install the backup agent on Linux** For Linux distributions that do not use RPM, e.g. Ubuntu/Debian, **RPM must be installed** (apt-get install rpm) The agent requires the following packages installed on the server (you will be prompted to install them if they are missing): | Distro | Package | |---|---| | CentOS | yum install *kernel-devel gcc make* | | Ubuntu/Debian | apt-get install *rpm linux-headers-$(uname -r) linux-image-$(uname -r) gcc make* | - [Log in to your Acronis Backup account](#innlogging) - Go to Devices/Enheter - Click Add/Legg til and download the software for Linux - Transfer the file to your server - Make the file executable with the command: chmod +x filename.bin - Run the installer: ./filename.bin - Select **Acronis Backup Agent for Linux** | | | |---|---| | [![](https://faq.servetheworld.net/myserve/images/f/5/2/2/e/f522e7a68c99aab1981d991bcea0302e9d82a8d5-baaschmod.png)](https://faq.servetheworld.net/myserve/images/d/2/5/4/b/d254bfefe174f000e5f9e318852eaafe26e397fd-baaschmod.png) | [![](https://faq.servetheworld.net/myserve/images/0/c/c/f/3/0ccf351829818278cd548468e7bd0433fb1f31e0-baas01.png)](https://faq.servetheworld.net/myserve/images/8/f/9/1/1/8f911feae4101dd13441781cf3bb9cc2f10f8e74-baas01.png) | - Wait for the installation to complete - Select **Show Registration Info** | | | |---|---| | [![](https://faq.servetheworld.net/myserve/images/1/1/e/e/a/11eea219490edb81e6575bf8e048021abc3eb567-baas02.png)](https://faq.servetheworld.net/myserve/images/e/9/2/4/e/e924e5808dcc1b5551e0743f111bc6be19ebaaa9-baas02.png) | [![](https://faq.servetheworld.net/myserve/images/1/7/7/e/f/177ef8c013b0e3d148df74b3510248c54c12f541-baas03.png)](https://faq.servetheworld.net/myserve/images/d/d/4/a/4/dd4a41d28e9935cd5cf5c431ef040692f83ef4aa-baas03.png) | - Copy the code and log in to your Acronis Backup account, or go directly to - Fill in **Registration Code** and click **Confirm Registration** | | | |---|---| | [![](https://faq.servetheworld.net/myserve/images/9/2/3/4/f/9234f371083d7978eee551c40ddbec3d6216d9e8-baas04.png)](https://faq.servetheworld.net/myserve/images/e/3/9/9/7/e39978e999fb8277ef10415049f61bdc9270cbe0-baas04.png) | [![](https://faq.servetheworld.net/myserve/images/7/7/3/a/3/773a3550d72560fa051a1f1809984d1fc927a0ae-baas05.png)](https://faq.servetheworld.net/myserve/images/1/2/f/6/7/12f67efa5e4465e337619d3bffbf04dacee1533d-baas05.png) | - The shell installation will automatically continue. Select Exit to finish. [![](https://faq.servetheworld.net/myserve/images/e/3/c/6/e/e3c6ecc11b07a8eb540518485636f9d80e48a5fb-baas06.png)](https://faq.servetheworld.net/myserve/images/5/8/f/3/f/58f3fe39af3e98d19f53ca46bb73b696bc72be26-baas06.png) - The server will appear in your Acronis Backup account shortly so you can configure a backup plan. See [Configure and enable backup plan](#acronis-enable-protection) ##### **Install the backup agent on Windows** - [Log in to your Acronis Backup account](#innlogging) - Go to **Devices/Enheter** - Click **Add/Legg til** and download the software for Servers -> Windows - Click **Install** and wait for the installation to complete ![](https://faq.servetheworld.net/myserve/images/5/1/8/5/8/51858f413b0149bb3f376b9323aa7f449ab77dcc-baaswin01.png) - When the installation is complete, click **Show Registration Info** - Copy the code and log in to your Acronis Backup account, or go directly to - Enter the code in the **Registration code** field and click **Check code** - The Windows installer will close automatically - The server will appear in your Acronis Backup account shortly so you can configure a backup plan. See [Configure and enable backup plan](#acronis-enable-protection) ![](https://faq.servetheworld.net/myserve/images/2/e/2/f/b/2e2fbeeea7b83a7470fe7f949a368376486b4b5d-baaswin04.png) ##### **Install the backup agent in the Plesk control panel (Linux)** 1. Log in to the Plesk control panel 2. Go to **Extensions** in the left menu 3. Search for **Acronis Backup** 4. Click **Get it Free** to install the package 5. When the installation is complete, click **Open** 6. Click **I have an account** 7. Enter the server address **baas.stwcp.net**, your Acronis username and password - Have you activated your account? [See the guide here](#aktiver-konto) 8. Click **Sign in and enable** 9. The software will now be installed, which may take a few minutes. 10. The server will appear in your Acronis Backup account shortly so you can configure a backup plan. See [Configure and enable backup plan](#acronis-enable-protection) #### Create a backup plan 1. Log in to your Acronis account, [see guide](#innlogging-til-acronis-backup-konto) 2. Go to Devices - All devices, select the relevant server and click **Protect** or **Beskytt** [![acronis_enable_protection_01](https://faq.servetheworld.net/myserve/images/6/2/5/3/2/62532684284069d4ab230c628a072b47e4851538-acronisenableprotection01.png "acronis_enable_protection_01")](https://faq.servetheworld.net/myserve/images/1/4/6/b/c/146bcc4efa77b0a481c22ba2ca082413c45c11ad-acronisenableprotection01.png) 3. Click **Create Plan** [![acronis_enable_protection_02](https://faq.servetheworld.net/myserve/images/d/1/e/f/f/d1eff043ee04f6f7d982a29a61932f6bba81ee57-acronisenableprotection02.png "acronis_enable_protection_02")](https://faq.servetheworld.net/myserve/images/f/2/9/2/4/f292438ccc9da982cfbe1ebd451771facafb2d2f-acronisenableprotection02.png) 4. Configure the backup settings as needed and click **Create** to create the backup plan. - The settings in the backup plan can be changed at any time, even after the plan is created. - The example below shows a backup plan that runs daily at 02:00. [![acronis_enable_protection_03](https://faq.servetheworld.net/myserve/images/f/4/4/b/d/f44bdcc6b792804d9c6739dd2b7626093e720366-acronisenableprotection03.png "acronis_enable_protection_03")](https://faq.servetheworld.net/myserve/images/4/7/4/e/0/474e066689a4585e607f021cfcaa1374b233ddd3-acronisenableprotection03.png) #### Change backup plan 1. Log in to your Acronis account, [see guide](#innlogging-til-acronis-backup-konto) 2. Go to Devices - All devices, select the relevant server and click **Protect** or **Beskytt** 3. Then click **Edit/Rediger** on the relevant plan 4. Change settings under **Backup/Sikkerhetskopi** 5. Click the **Save/Lagre** button to save changes | | | |---|---| | [![acronis_change_plan_1](https://faq.servetheworld.net/myserve/images/d/f/5/5/f/df55fd82ed2066c210cd9852ba840327814e133e-acronischangeplan1.png "acronis_change_plan_1")](https://faq.servetheworld.net/myserve/images/7/b/f/f/3/7bff33896daf7b336ea0f0d9da91d77cd5d49905-acronischangeplan1.png) | [![acronis_change_plan_2](https://faq.servetheworld.net/myserve/images/7/2/b/3/1/72b31ca9a4d5d0297e513a475116f77604891d23-acronischangeplan2.png "acronis_change_plan_2")](https://faq.servetheworld.net/myserve/images/9/4/2/8/a/9428a15d1f5fc0403a68ff7dd9a8c38c31d6116f-acronischangeplan2.png) | #### Update the Acronis Backup agent 1. Log in to your Acronis Backup account ([click here for the guide](#innlogging)). 2. Click **Settings** in the left menu (Norwegian: **Innstillinger**) 3. Then click the menu option **Agents** (Norwegian: **Agenter**) 4. Click the relevant machine/device - Option 1: Click **Update Agent** (Norwegian: **Oppdater Agent**) - Option 2: Click the warning triangle and then click **Install now** (Norwegian: **Installer nå**) 5. The update will now be performed and may take a few minutes. | | | |---|---| | ![acronis_agent_update_1](https://faq.servetheworld.net/myserve/images/2/b/1/f/b/2b1fba374e8c16cf8ce33ee6e88ee8f7ef840c6e-acronisagentupdate1.png "acronis_agent_update_1") | ![acronis_agent_update_2](https://faq.servetheworld.net/myserve/images/d/1/b/4/d/d1b4d7913ba0364b15f464529f4bc0c6b838b525-acronisagentupdate2.png "acronis_agent_update_2") | #### **Uninstall the backup agent on Linux** Log in via SSH and run the following command ```bash /usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a ``` #### File systems and limitations [![](https://faq.servetheworld.net/myserve/images/a/8/b/f/1/a8bf15a5eb40858e8a316a73f58c3eb9bc81983e-acronisfilesystems.png)](https://faq.servetheworld.net/myserve/images/9/5/c/c/a/95ccab63179b165da077a84a1d6558cc9744e79d-acronisfilesystems.png) #### Upgrade Acronis Backup Cloud 1. Log in to 2. Click **Products** 3. Click **My Products** 4. Click **Manage** on the Acronis Backup Cloud service 5. Click **Upgrade/Downgrade** 6. Select the desired upgrade 7. Complete the purchase on the next page Note: the upgrade will not take effect until payment is registered. [ ](https://faq.servetheworld.net/myserve/en/plesk/obsidian/e-post) [](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/acronis-restore-data) --- ## Navigation - Previous: [Plesk](https://faq.servetheworld.net/myserve/en/plesk.md) - Next: [How to Deploy a Production-Ready WordPress Site on Ubuntu 24.04 using Coolify](https://faq.servetheworld.net/myserve/en/juliusw.md) - Children: - [Restore data](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/acronis-restore-data.md) - [Restore server](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/acronis-gjenopprette-server.md) - [Troublshooting](https://faq.servetheworld.net/myserve/en/acronis-backup-cloud/feilsoking.md)