---
title: Spamfilter
url: 'https://faq.servetheworld.net/myserve/en/webhotell/epost/plesk-spamassassin'
markdown: 'https://faq.servetheworld.net/myserve/en/webhotell/epost/plesk-spamassassin.md'
lang: en
date: '2026-09-17'
description: 'This is how you manage spam filters for email accounts. SpamAssassin filtering is only available for Linux-based web hosting. You can improve the spam filter by continuously moving junk mail from your Inbox to the Spam folder, and moving non-spam emails from Spam to your Inbox. This can be done …'
---

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# Spamfilter

This is how you manage spam filters for email accounts. SpamAssassin filtering is only available for Linux-based web hosting.

You can improve the spam filter by continuously moving junk mail from your Inbox to the Spam folder, and moving non-spam emails from Spam to your Inbox.
This can be done in your own email client, or by logging into webmail at your domain name, e.g. <https://webmail.yourdomain> (replace yourdomain with your own domain name).

#### Where do I find settings related to the Spam Filter?

1. Log in to <https://my.servetheworld.net>
2. Go to **Products** and select **My Products**
3. Select **Manage** on the relevant web hosting
4. Click on **Plesk**
5. Click on **Mail** on the left
6. Click on the relevant email account
7. Click on the **Spam Filter** tab

[![plesk_mail_spam_settings](https://faq.servetheworld.net/myserve/images/f/b/2/8/f/fb28f5b892ef6fb148f521ee1372f29d28d7da95-pleskmailspamsettings.png "plesk_mail_spam_settings")](https://faq.servetheworld.net/myserve/images/f/b/2/8/f/fb28f5b892ef6fb148f521ee1372f29d28d7da95-pleskmailspamsettings.png)

#### Activate spam filter on an email account

1. Log in to <https://my.servetheworld.net>
2. Go to **Products** and select **My Products**
3. Select Manage on the relevant web hosting
4. Click on **Plesk**
5. Click on **Mail** on the left
6. Click on the relevant email account
7. Click on the **Spam Filter** tab
8. Check **Switch on spam filtering for this email address** and **Move spam to the Spam folder**
9. Click OK to save

![](https://faq.servetheworld.net/myserve/images/e/b/8/0/c/eb80cd2c5e37f24acf98fa07b7e0f81646d9906e-spamassassin-01.png)

#### Change spam filter sensitivity

If you experience that the spam filter is not catching spam based on the above settings, you can change the sensitivity of the filter.
NB - After making changes, it is advisable to keep a close eye on your emails as well as emails marked as spam, as the change may cause legitimate emails to be incorrectly marked as spam.

1. Log in to <https://my.servetheworld.net>
2. Go to **Products** and select **My Products**
3. Select the relevant web hosting / domain name
4. Click on **Plesk**
5. Click on **Mail** on the left
6. Click on the relevant email account
7. Click on the **Spam Filter** tab
8. Click on **Show Advanced Settings**
9. Change the value in the **Spam filter sensitivity** field 
    - Setting a lower value, e.g. from 7 to 6, makes the filtering more aggressive and will potentially catch more spam.
    - If you want less strict filtering, increase the value, e.g. from 7 to 8.
10. Click OK to save settings

![](https://faq.servetheworld.net/myserve/images/7/8/c/f/8/78cf8f93b86d92a6ca0575e219810be0df73f33f-spamassassin-02.png)

---

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