Apple Mail

Here you will find answers to the most common questions related to your email, account settings, changes in services, and more.

Checklist
Setup
Change settings to existing account in Mail (macOS Sierra 10.12)
Change settings manually (advanced)
Incoming email server
Outgoing email server

Checklist

  • Username is your email address eg. post@demo.no
  • Password - Unsure of password?
  • Try login at https://webmail.stwcp.net/
Overview of the advanced user:
Innstilling .
IMAP server imap1.stwcp.net (port 143 TLS)
POP server pop1.stwcp.net (port 110 TLS)
SMTP server smtp1.stwcp.net (port 25 eller 587 TLS)
Username Email
Godkjenning / SMTP auth Password

Setup

Open Safari Browser and go to https://autoconfig.stwcp.net/

Fill out your email address, name and password (the latter is optional here)

Click on REQUEST CONFIGURATION

  • A file called mobileconfig.mobileconfig is downloaded to your PC

A new window will automatically pop up, this is called PROFILES

Click SHOW PROFILE to see more details about the setup - click CONTINUE to proceed

Fill out the password for your email account and click INSTALL to complete - Email is now ready for use in the mail program.

Change settings to existing account in Mail (macOS Sierra 10.12)

The guide is based on the following versions: Mail version 10.0 macOS Sierra 10.12

To find macOS version, go to the apple icon at the top left and select "About this machine" To find version for Mail, open Mail, go to Mail menu at the top left and select "About Mail"

  1. Open Mail
  2. Go to the Mail menu in the upper left and select Options
  3. Go to Accounts and then to Server Settings
  4. Review the Incoming Email Server and Outgoing Email Services information
    • If you have forgotten your password, you can change your password to an email account at https://hcp.stwcp.net/ - contact the webmaster
    • If you want to check that you have the correct password, you can try login on webmail at https://webmail.stwcp.net/ 5.Click "Save" to save the changes. Mail will now verify whether the settings are correct or not.

Please check that "Manage connection settings automatically" is selected, this helps to find the correct settings automatically for you

Incoming email server
Felt Beskrivelse
Username Dette er din egen epostadresse
Password Legg inn ditt passord for epostkonto
Hostname Server for motta epost. For IMAP er dette imap1.stwcp.net og for POP er dette pop1.stwcpc.net
Outgoing e-mail server
Felt Beskrivelse
Username Dette er din egen epostadresse
Password Legg inn ditt passord for epostkonto
Hostname Server for å sende epost. Utgående er smtp1.stwcp.net

If you still have problems with settings in email, follow the instructions below for more advanced troubleshooting

Change settings manually (advanced)

Remove options for "Manage connection settings automatically".

Below is an overview of the incoming and outgoing mail settings. NB! Click "Save" to save the changes. Mail will verify if settings are correct or not.

Incoming email server
Felt Beskrivelse
Username Dette er din egen epostadresse
Password Legg inn ditt passord for epostkonto
Hostname Server for motta epost. For IMAP er dette imap1.stwcp.net og for POP er dette pop1.stwcpc.net
Port IMAP benytter port 143 og POP benytter port 110
Authentication Authentication is set to Password
Outgoing email server
Felt Beskrivelse
Username Dette er din egen epostadresse
Password Legg inn ditt passord for epostkonto
Hostname Server for å sende epost. Utgående er smtp1.stwcp.net
Port SMTP port kan settes til port 587 eller port 25
Authentication Authentication is set to Password