Restore server

Restore server via Backup Console (ONLINE)
Restore server using Acronis Boot Media (OFFLINE)

Restore server via Backup Console (ONLINE)

This procedure requires that the relevant server is available with "green" status in the control panel https://baas.stwcp.net, meaning the backup agent is installed and online

  1. Log in to your backup account at https://baas.stwcp.net
  2. Select the relevant server under DEVICES and choose Recovery
  3. Select the desired date, then RECOVER and ENTIRE MACHINE
  1. Click START RECOVERY
  2. A final confirmation will appear, and you click START RECOVERY again

  1. The recovery will run for a while depending on how much data needs to be restored (the process will not be interrupted if you log out of the backup portal or close the browser).

  2. (Optional) Via IPMI for a dedicated server or VNC for a VPS, the server will look like this:

    Dedicated server: Follow the recovery process via IPMI. See: IPMI connection
    Virtual server: Follow the recovery process via VNC. See: VNC console

  1. The recovery is complete when you see the message below, and the server will reboot.

Restore server using Acronis Boot Media (OFFLINE)

Select server type below
  1. Log in to the VPS control panel https://cp.stwvps.net:4083/
  2. Go to VPS Configuration and change the Boot Order by clicking and dragging CD DRIVE above HARD DISK
  3. Select Acronis_boot_media.iso in the SELECT ISO field
  4. Click SUBMIT to save

  1. Restart the VPS via the control panel and wait for confirmation that the VPS has restarted
  2. Open the VNC console by clicking the VNC icon and selecting LAUNCH HTML5 VNC CLIENT (alternatively you can use another external VNC client)

  1. You should now see the following screen, click RESCUE MEDIA

  2. Make sure the IP address is correct and click MANAGE THIS MACHINE LOCALLY

  3. On the welcome screen, select RECOVER

  4. Click SELECT DATA, Browse, then CLOUD STORAGE

  5. Log in with your username and password

  6. Expand CLOUD STORAGE, select your username, click OK

  7. Select the relevant machine and backup date

  8. Tick MBR/DISK1 and BASIC/VDA1 - click OK

  9. You will now see a recovery summary. Click OK to start the recovery.

  10. Recovery can take from 5 minutes to several hours depending on the amount of data to be restored.

  1. Recovery is complete when you see this message.

  1. Go back to the VPS control panel, go to VPS Configuration
  2. Change Boot Order (HARD DISK moved above CD DRIVE)
  3. Select NONE in the SELECT ISO field
  4. Restart the VPS via the control panel https://cp.stwvps.net:4083/